Frequently Asked Questions

Everything you need to know about your Temporalis beauty ritual.

What is the shelf life of Temporalis skincare products?

Our products are formulated with high-potency ingredients and typically have a shelf life of 12 months after opening. Please refer to the 'period after opening' symbol on your packaging for specific guidance.

Are your products cruelty-free and vegan?

Yes, Temporalis is committed to ethical beauty. All of our formulations are 100% vegan and we never test on animals at any stage of production.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for opened products?

We want you to love your skin. If you are not satisfied, we accept returns on both new and gently used products within 30 days of purchase for a full refund.

How can I track my shipment?

Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.

Are Temporalis products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.